Refund policy

Return & Exchange Policy

At Tech Garage, we want you to be completely satisfied with your purchase. We offer exchanges only — no cash refunds.

Exchange Eligibility

• Exchange requests must be made within 7 days of delivery
• Product must be in original sealed/unopened packaging
• A valid reason must be provided (e.g., defective item, wrong product received, damaged on arrival)

Non-Exchangeable Items

• Opened or used products
• Items without original packaging or accessories
• Products damaged due to misuse or physical damage by the customer

How to Request an Exchange

1. Email us at [your email] within 7 days of receiving your order
2. Include your order number, reason for exchange, and photos if applicable
3. Our team will review and respond within 2 business days

Exchange Process

• Once we receive and inspect the returned item, exchange will be processed within 5-7 business days
• Exchange is subject to product availability

Shipping Costs

• Return shipping cost is the customer's responsibility in all cases
• We recommend using a trackable shipping method to ensure safe return delivery
• Tech Garage is not responsible for lost or damaged return shipments

Please Note

• We do not offer cash refunds or store credits
• Exchanges are only for the same or equivalent product